Privacy Policy for www.rosebuddy.co.uk

Effective Date: 01 August 2024

1. Introduction

Welcome to RoseBuddy (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rosebuddy.co.uk or use our services. We comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), which provide robust protection for personal data in the UK.

2. Information We Collect

We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information

We may also automatically collect certain information about your device and usage of our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time and date of visits

1. How We Use Your Information

We process your personal data on the following legal grounds:

• Consent (e.g., for marketing communications)
• Performance of a contract (e.g., to fulfill your order)
• Legitimate interests (e.g., to improve our services)
• Legal obligation (e.g., to comply with tax laws)

We use your personal information to:

• Provide and maintain our services
• Process transactions
• Send you order confirmations and updates
• Respond to your inquiries and customer service requests
• Send you marketing and promotional communications (with your consent)
• Improve our website and services

1. How We Share Your Information

We may share your personal information with:

• Service providers who assist us in operating our website and conducting our business
• Law enforcement or other governmental agencies, if required by law
• Third parties in connection with a business transfer, merger, or acquisition

If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK government.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. We comply with the UK’s Privacy and Electronic Communications Regulations (PECR) regarding cookies. We will ask for your consent before setting non-essential cookies on your device. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data (‘right to be forgotten’)
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data
• Rights related to automated decision making and profiling

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us and Complaints

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

admi@rosebuddy.co.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK’s independent authority set up to uphold information rights (www.ico.org.uk).

This privacy policy provides a framework tailored to UK requirements. However, it’s advisable to consult with a legal professional to ensure your privacy policy fully complies with all relevant legal requirements, particularly regarding data protection laws such as the UK GDPR.